Store Policy

At Mill & Bow customer satisfaction is our priority. We offer refunds and replacements in accordance with the Australian Consumer Law.

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Change of Mind

In the event you want to exchange or refund your purchase we will happily do so provided you notify us within 14 days of purchase and the items are in the original packaging in unused condition. You will be responsible for the cost of shipping the returned item(s) and any exchange items.

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Damaged or Faulty Products

In the event a product you ordered arrives damaged or faulty please contact us as soon as possible. We will happily offer a exchange or refund

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Please note shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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To return your product, please email us at millandbow@outlook.com 

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All returns must be pre-approved before posting back